Payment Policy
At LVLENKA, we offer a seamless and refined checkout experience with a range of trusted payment methods, including all major credit and debit cards, Apple Pay, PayPal, Venmo, and Affirm.

For a more tailored approach, we are pleased to offer our exclusive in-house payment program, LVLENKA Luxury Layaway. This bespoke service allows you to secure your desired piece with flexible payments over a period of up to 12 weeks. Please note that all in-house payment plans are facilitated through a trusted third-party application, Paythen, ensuring a secure and seamless experience. Payment plans available for an additional 3% service fee.

Orders are confirmed once payment has been successfully authorized and processed. LVLENKA reserves the right to review and, if necessary, cancel any order due to payment verification concerns or suspected fraudulent activity. Due to the exclusive nature of our curated, pre-owned luxury collection, all sales are final. We do not offer refunds, returns, or exchanges once a transaction has been completed.

Refund Policy
At LVLENKA, all sales are considered final due to the exclusive and pre-owned nature of our curated collection. We do not offer returns, exchanges, or refunds once a purchase has been completed.

Refunds will only be considered in the rare event that an incorrect item has been shipped. In such cases, clients must notify us promptly upon receipt so that we may review and resolve the matter accordingly.

For purchases made through our LVLENKA Luxury Layaway program, a partial refund may be issued in the event that the payment plan is not completed. Any refund provided will be at LVLENKA’s discretion and may be subject to applicable fees or deductions.

By completing your purchase, you acknowledge and agree to these terms.